The Sylla GroupCloud Sylla · SalesforceWeb Sylla · Digital team on subscriptionAI Sylla · AI projects
AI Sylla

AI agency · Dubai & Paris

AI that does real work in your business.

We design, build and run AI agents, knowledge assistants and automations that plug into the tools you already use — in English, French and Arabic, with your data kept under your control.

  • Model-agnostic: the right model for each job
  • Built for GDPR and UAE data rules
  • English · French · Arabic

How an AI agent works for you

Example: incoming supplier invoices

  1. Reads

    Emails, PDFs and scans arrive; the agent extracts supplier, amounts and PO numbers.

  2. Checks

    It matches them against your ERP and your approval rules.

  3. Acts

    Clean invoices are posted; exceptions go to the right person with a summary.

What we build

From first idea to AI running in production.

One team for strategy, engineering and adoption — so pilots don't die in a slide deck.

AI strategy & roadmap

We map where AI saves time or earns money in your business, rank the use cases, and build a realistic plan and budget.

Custom AI agents

Agents that handle real tasks end to end — answering customers, qualifying leads, processing requests — with clear rules and handoff to people.

Knowledge assistants

Ask questions of your policies, contracts, manuals and tickets, and get sourced answers in English, French or Arabic.

Workflow automation

Documents, emails and back-office steps handled automatically across your ERP, CRM and shared drives.

AI inside your product

Copilots, smart search, summaries and generation built into your app, portal or website.

Governance & enablement

Security reviews, data protection, evaluation and monitoring — plus training so your teams use AI well.

Use cases

Where teams feel it first.

Customer service

An assistant that answers on WhatsApp, web and email around the clock, and escalates with full context.

Sales & marketing

Lead research and qualification, first drafts of proposals and personalised follow-ups.

Operations

Orders, requests and documents taken in, routed and entered without retyping.

Finance

Invoice matching, expense checks and month-end reconciliation support.

HR

Policy answers for employees, CV screening support and onboarding assistants.

Legal & compliance

Contract review against your playbook, clause search and regulatory checklists.

How we work

Small, fast steps — each with something you can use.

  1. Step 1

    Discover

    A workshop with your team to find and rank AI opportunities.

    You getA ranked list of use cases with value, effort and risk

  2. Step 2

    Pilot

    We build one use case on your real data in [X] weeks.

    You getA working AI pilot and measured results

  3. Step 3

    Production

    Integration with your systems, security review, monitoring and user training.

    You getAI live for your teams, with dashboards

  4. Step 4

    Run & improve

    Ongoing tuning, new use cases and support.

    You getMonthly improvements and reporting

Not sure where AI fits yet?

Start with a discovery workshop: half a day with your team, and you leave with a ranked list of AI use cases worth building.

Why AI Sylla

AI that fits how the region works.

Arabic, French and English

Assistants and agents that understand and answer in all three — including conversations that switch between languages.

Your data, your rules

Deployed where your compliance requires, designed for GDPR and the UAE Personal Data Protection Law, with access controls and audit logs.

Model-agnostic

We choose between commercial and open-source models for each use case, on quality, cost and data residency — no lock-in.

Backed by The Sylla Group

Our sister teams bring 12+ years of Salesforce delivery and digital product work since 2017, so AI connects to the systems you already run.

Results

AI judged on business outcomes.

All case studies →

[Industry] · Customer service agent

[CLIENT NAME]

[e.g. requests resolved without a human]
[X]%
[second metric]
[X]

[One sentence: challenge → what we built.]

Read the case study →

[Industry] · Knowledge assistant

[CLIENT NAME]

[e.g. less time searching for answers]
[X]%
[second metric]
[X]

[One sentence: challenge → what we built.]

Read the case study →

[Industry] · Workflow automation

[CLIENT NAME]

[e.g. hours saved per month]
[X]h
[second metric]
[X]

[One sentence: challenge → what we built.]

Read the case study →

The Sylla Group

One group, three specialist teams.

AI rarely lives alone. When your project touches your CRM or your website, our sister companies are already in the room.

AI Sylla

AI projects · you are here

AI strategy, agents, knowledge assistants, automation and AI in your products.

Cloud Sylla

Salesforce partner

Salesforce implementation and Agentforce AI agents inside Salesforce — 12+ years, 20+ countries.

Visit Cloud Sylla →

Web Sylla

Digital team on subscription

Designers and developers on a monthly subscription for websites, apps and UI.

Visit Web Sylla →

FAQ

Questions before you start.

Something else? Ask us directly.

Which AI models do you use?

We're model-agnostic. For each use case we compare leading commercial and open-source models on quality, cost, speed and where data is processed, then pick the best fit. You're never locked into one vendor.

Is our data safe?

We design every project around your data rules: where data is stored and processed, who can access it, and what is logged. We align with GDPR and the UAE Personal Data Protection Law.

Do your AI agents work in Arabic?

Yes. We build and test agents and assistants in Arabic, French and English, including conversations that mix languages.

How long does a pilot take?

Most pilots take [X]–[X] weeks from kickoff to a working version on your real data.

How much does an AI project cost?

Discovery workshops are fixed-price. Pilots and production builds are quoted once the use case is scoped, so you know the cost before you commit. [Add starting prices if you want to show them.]

Do we need perfect data or an in-house AI team first?

No. We assess what you have during discovery and start with use cases your current data supports. We also train your team so they can own the result.

We use Salesforce — should we talk to AI Sylla or Cloud Sylla?

For AI inside Salesforce (Agentforce, Einstein), Cloud Sylla leads. For AI across your other systems or in your own products, AI Sylla leads. Often both teams work together — one conversation is enough.

Let's find your first AI win.

Tell us what you want AI to do. A senior consultant replies within one business day.

Reply within one business day from a senior consultant — no obligation. We use your details only to answer this request (GDPR and UAE PDPL compliant).